Dear picunik p,
Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 5004024426904360.
Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 5004024426904360.
Problems with the order | Judgement from AE | Invalid Reason |
---|---|---|
Purchase Protection is running out, but package is still in transit | Invalid | The tracking information shows that the package has arrived at your local post office and waited for your collection. We warmly suggest that you can contact the shipping company Customer Care Center and you will get this package as soon as possible. If the package not in good condition/ goods shortage, you are suggested go to 'Dispute Detail' -- Check 'Dispute Reason-- Click 'Update Reason' to update your reason for filing a dispute. |
Package Information | ||
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AliExpress Saver Shipping | ZA949176532HK | Pick Up |
Response time: 3 days
Please provide evidence as requested. Please kindly note that if no response or no valid evidence provided before the deadline, AliExpress would release full payment to the seller or refund the money as per seller's suggestion and close the dispute.
Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal).
Your understanding and cooperation will be appreciated.
Best regards,
AliExpress Case Management Team
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Please do not reply to this email/message. This mailbox is not monitored and you will not receive a response.
Please log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=1500043672144360> to respond the case before the due date.
Your understanding and cooperation will be appreciated.
Best regards,
AliExpress Case Management Team
--------------------------------------------
Please do not reply to this email/message. This mailbox is not monitored and you will not receive a response.
Please log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=1500043672144360> to respond the case before the due date.
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