Dear picunik p,
The dispute (order id: 5004024426904360 ) has been closed today and we have made a mediation. You can log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=1500043672144360> to check the details.
The dispute (order id: 5004024426904360 ) has been closed today and we have made a mediation. You can log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=1500043672144360> to check the details.
Since the package has been arrived at your local post office and waiting for you to contact the local post office and take the package, we will release the full payment to the seller according to our rule.
| Problems with the order | Judgement from AE | Invalid Reason |
|---|---|---|
| Purchase Protection is running out, but package is still in transit | Invalid | The tracking information shows that the package has arrived at your local post office and waited for your collection. We warmly suggest that you can contact the shipping company Customer Care Center and you will get this package as soon as possible. If the package not in good condition/ goods shortage, you are suggested go to 'Dispute Detail' -- Check 'Dispute Reason-- Click 'Update Reason' to update your reason for filing a dispute. |
| Package Information | ||
|---|---|---|
| AliExpress Saver Shipping | ZA949176532HK | Pick Up |
Final resolution: Full Payment Release
Reminder: Normally buyer will receive the refund in 3-20 business days.
Please spare a few minutes to provide feedback on the service I have provided. We strive on improving our performance consistently, and feedback ratings help us evaluate our performance further.
Thank you for your cooperation and support, and hope you have a great experience shopping with AliExpress. Your understanding and cooperation will be appreciated.
Please spare a few minutes to provide feedback on the service I have provided. We strive on improving our performance consistently, and feedback ratings help us evaluate our performance further.
Thank you for your cooperation and support, and hope you have a great experience shopping with AliExpress. Your understanding and cooperation will be appreciated.
Best regards,
AliExpress Case Management Team
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AliExpress Case Management Team
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Please do not reply to this email/message. This mailbox is not monitored and you will not receive a response.
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